Intelligence

The AI that knows your products.

Multi-provider (OpenAI, Claude, Gemini, DeepSeek) with per-token credits. Trains on your content, answers in your tone and suggests the right next step.

Enable the AI Agent Plans
Intelligence

Suggests, classifies and replies.

Trains on your catalog, FAQ, PDF and site. Not the generic bank-chatbot answer.

  • One-click suggestion. The AI writes the reply. You review, edit or approve.
  • Automatic classification. Each message gets an intent tag and priority.
  • Knowledge base (RAG). Trains on upload/text/URL, answers with citations and a confidence threshold.
  • Embedded CS agent. An in-panel assistant that knows the manuals and cuts setup friction.
  • Multi-provider + per-token credits. Choose the provider per agent, with your own key.

// OpenAI · Claude · Gemini · DeepSeek · external tools via MCP client

MS
Maria Silva
14:32
Oi, vocês entregam pra Recife? E aceitam pix parcelado?
AI AssistantSuggestion
14:32
Detected intent: logística + pagamento · Priority: alta
Suggested reply
"Olá Maria! Sim, entregamos em Recife (2–3 dias úteis) e aceitamos pix parcelado. Quer que eu monte o orçamento agora?"
JP
João Pinheiro
14:34
AI summary · 12-day conversationCliente Premium desde mai/25. Última compra: R$ 1.840. Pediu desconto, ofereceram 8%, ficou de pensar. Hoje voltou a perguntar prazo.
What the AI does

In your tone. With your knowledge.

Reply suggestion

Writes the reply from history and your knowledge — you approve in one click.

Intent and priority

Classifies each message (price, support, return) and sorts the queue by priority.

RAG with citations

Indexes your content and answers citing the source, with a confidence threshold against hallucination.

CS agent in the panel

A docked assistant that knows the manuals and helps onboarding without leaving the screen.

Multi-provider

OpenAI, Claude, Gemini and DeepSeek — per agent, with your own key (BYOK) or platform credits.

External tools (MCP)

Connect MCP servers and the agent calls external tools within the conversation.

FAQ

Everything you want to know before you start.

Does the AI make up answers?
The knowledge base (RAG) answers with citations and a confidence threshold: if the answer is not in your content, it says it could not find it — instead of making it up.
Does my data train the public AI?
No. We do not train public AI with your conversations. Knowledge stays in your tenant, isolated per client.
How does the cost work?
By token credits, with real per-provider enforcement. You can use your own key (BYOK) or platform credits.
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